Privacy Policy

This Privacy Policy governs the collection, processing, and protection of user data for PSI – Super Products and its associated websites, software products, and applications (collectively referred to as “PSI – Super Products”). It outlines the obligations and responsibilities of PSI – Super Products, its users, and website owners regarding privacy and data security.

Information We Collect

User-Provided Information

When using our services, you may provide personal information that can identify you, such as your name, email address, mailing address, or other contact details (“Personally Identifiable Information”). Additionally, we collect general data such as power usage, browser type, accessed webpages, and IP address (“Non-Personally Identifiable Information”).

Usage Data

PSI – Super Products may automatically gather information related to device make and model, mobile app usage dates and times, and other relevant technical details. However, we do not collect the contents of any communications transmitted through our devices or services.

Support Data

When submitting a support request, we may collect information regarding hardware, software, and other details necessary to resolve issues and enhance training and product development efforts.

Payment Data

We collect payment-related information, such as your name, billing address, and payment method, exclusively for processing transactions and sending relevant notices. Where necessary, payment details may be shared with financial institutions for transaction processing and fraud prevention. These entities are prohibited from using payment data for any other purposes.

Location Data

Subject to your consent, we collect location-based information for mapping purposes and share it with our mapping provider.

How We Use Your Information

Your personal details, such as name and email address, enable us to keep you informed about new products, services, updates, events, and policy changes.

Billing information is used strictly for transaction completion and notifications.

Technical information, such as browser type, language preferences, accessed files, and operating system logs, helps improve our websites, applications, and services.

Usage data supports the maintenance and enhancement of PSI – Super’s products and services.

If you purchase a PSI – Super product or service on behalf of a company, your company name may be published as a listed customer on our website, advertisements, or promotional materials.

Third-Party Integrations

PSI – Super Products integrates with third-party platforms, each governed by its own privacy policies, including:

Google Maps (location services)

Sage (South Africa) (payment processing and receipt allocation)

Twitter, Facebook, LinkedIn, Google (social media login)

Website Links

Some pages on our websites may contain external links. We advise users to review the privacy practices of third-party websites, as PSI – Super Products does not take responsibility for external data usage.

Sharing Your Information

We may share aggregated demographic data with business partners, resellers, and advertisers. However, this data does not contain personally identifiable details.

Data Security Measures

We implement industry-standard security measures, including:

Secure data collection, storage, and processing practices.

Physical security protections against unauthorized access, modification, or disclosure of personal information.

Restricted access to personal data, limited to employees, contractors, and business partners bound by confidentiality agreements.

Your Control Over Your Information

Your prior consent is required if PSI – Super Products intends to use your information beyond the scope outlined in this policy.

You may opt out of newsletters or promotional communications via the “unsubscribe” function. However, essential updates regarding products, services, and policy changes will still be communicated.

Accessing, Updating, and Deleting Your Information

Upon request, customers can access, update, or remove their personal information unless legally restricted. This can be done via the customer portal, mobile application, or by contacting PSI – Super Products Customer Support at info@psi-super.com.

Mobile Applications

When using our mobile applications, we collect device-related information to optimize functionality. Subject to consent, certain applications may require access to your camera, storage, and other features.

Additionally, we use analytics software to assess app performance and improve user experience.

Enforcement of This Privacy Policy

PSI – Super Products conducts regular reviews to ensure compliance with this Privacy Policy. For inquiries, contact Ignite PSI – Super Support Services at info@psi-super.com.

Policy Updates

Changes to this Privacy Policy will be posted on our website. If any modifications impact how your personal information is used, we will notify you via email and provide opt-out options. Please visit http://psi-super.com/privacy-policy periodically for updates.

Communication

Users contacting PSI – Super Product via our website do so at their own discretion and provide personal details at their own risk.

We may use submitted information to provide further details about our products and services or to respond to inquiries.

PSI – Super Products operates an email newsletter that users may subscribe to at their discretion. Some subscriptions may be manually processed following prior written agreements.

By using our services, users consent to being contacted via email, phone call, or WhatsApp regarding relevant product information.

Contact Us

For any questions or concerns about this Privacy Policy, please reach out to us at info@psi-super.com.